3. Terms of service

RENVALLO
Operated by WA INTERMEDIUM LLC
Website: https://renvallo.com
Email: inforenvallo@gmail.com
Business Address: 3253 Bird Avenue, Miami, FL 33133, United States

1. Overview

These Terms of Service govern access to and use of the RENVALLO website and the purchase of products offered through it.

RENVALLO is operated by WA INTERMEDIUM LLC, a limited liability company organized in the State of Florida, United States.

By accessing our website or placing an order, customers agree to these Terms of Service, subject to applicable law.

Our online store is hosted on Shopify.

2. Eligibility and Acceptable Use

Customers must have the legal capacity to enter into purchase agreements under applicable law.

Customers agree to provide accurate information when placing orders and to use the website only for lawful purposes.

Unauthorized access, fraudulent transactions, interference with website security, and misuse of website content are prohibited.

3. Products and Availability

RENVALLO sells clothing, footwear, accessories, and related lifestyle products.

Product availability, specifications, descriptions, and prices may change without prior notice.

We make reasonable efforts to present product information accurately. However, colors and visual appearance may vary depending on device settings and manufacturing characteristics.

Product descriptions do not create warranties beyond those expressly provided or required by applicable law.

4. Prices and Currency

All prices displayed on the website are expressed in United States dollars (USD), unless expressly stated otherwise.

Applicable taxes and other charges will be presented during checkout when required.

We reserve the right to correct pricing or listing errors, subject to applicable law and the status of the transaction.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may decline or cancel an order for legitimate reasons, including suspected fraud, payment failure, product unavailability, or material listing errors.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

6. Payment Processing

Payments are processed through Shopify and the payment providers available at checkout.

Customers authorize the applicable payment provider to process the transaction amount presented during checkout.

Customers are responsible for providing accurate payment information and confirming that they are authorized to use the selected payment method.

7. Order Processing and Fulfillment

RENVALLO operates through a third-party supplier fulfillment model.

Products are shipped directly from suppliers located in China.

Order processing generally takes 2 to 4 business days.

Following dispatch, the estimated delivery period is 9 to 12 business days.

Business days exclude Saturdays, Sundays, and applicable public holidays.

Delivery estimates are not guarantees of arrival on a specific date.

8. Shipping and Delivery

Shipping services are provided by independent logistics companies and international carriers.

Customers must provide complete and accurate delivery information.

Separate items within the same order may arrive in different packages.

Customs inspections, carrier disruptions, weather events, and other circumstances outside our reasonable control may affect delivery times.

Our Shipping Policy provides additional information and forms part of these Terms of Service.

9. Customs Duties and Import Charges

Products are dispatched internationally from China.

Any applicable customs duties, import taxes, or import-related charges imposed on the customer or shipment are the customer's responsibility, unless otherwise required by law or expressly included in the checkout price.

10. Refunds and Returns

Refund requests are governed by our Return and Refund Policy.

Eligible requests for delivered orders must be submitted within 30 calendar days after delivery.

RENVALLO does not require physical product returns.

When a refund is approved, the customer may keep or responsibly dispose of the product.

Approved refunds are issued to the original payment method and generally appear within 5 to 10 business days after approval.

Nothing in these Terms limits non-waivable consumer rights.

11. Intellectual Property

The RENVALLO name, website design, original content, graphics, and other materials owned by WA INTERMEDIUM LLC are protected by applicable intellectual property laws.

Third-party trademarks and other intellectual property remain the property of their respective owners.

Customers may not reproduce or commercially exploit protected website content without appropriate authorization.

12. Third-Party Services

Our website may contain links to external websites or use third-party applications and services.

Such services may operate under separate terms and privacy policies.

We are not responsible for the independent practices of third parties, except to the extent liability is imposed by applicable law.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its services are provided without additional warranties beyond those expressly stated or legally required.

Nothing in these Terms disclaims or limits warranties or consumer protections that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, WA INTERMEDIUM LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or its services.

This limitation does not apply where prohibited by law, including liability that cannot legally be excluded or restricted.

15. Privacy

Personal information is processed according to our Privacy Policy, which explains the collection, use, sharing, and protection of customer information.

16. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

Subject to applicable consumer protection laws and jurisdictional requirements, disputes arising from these Terms shall be brought before courts of competent jurisdiction in Florida.

Nothing in this section deprives consumers of mandatory rights or legal remedies available under applicable law.

17. Changes to the Terms

We may revise these Terms of Service to reflect changes in our business, website, or legal obligations.

Updated terms will be published on our website.

Changes will apply prospectively, except where otherwise permitted or required by law.

18. Contact Information

RENVALLO
Operated by WA INTERMEDIUM LLC
3253 Bird Avenue
Miami, FL 33133
United States

Email: inforenvallo@gmail.com
Website: https://renvallo.com